Contact Us & Customer Support
We are here to help. Reach our customer support team for order inquiries, order status updates, returns, or general questions.
Inquiries: support@jockeyvc.com
Matching official domain address. We reply during support hours.
Monday – Sunday: 8:00 AM – 9:00 PM CST
Fulfillment & Dispatches: Monday – Saturday: 10:00 AM – 8:00 PM CST, Sunday: 12:00 PM – 6:00 PM CST
Send Us a Message
Fill out the form below — it opens your email app with the message pre-filled, addressed to support@jockeyvc.com. Nothing is stored or transmitted by this page.
Registered Corporate Entity
Jockey VC is operated by Jockey Ventures (DBA Jockey Delivery), a legally registered US corporation.
| Legal Entity Name | Jockey Ventures |
|---|---|
| DBA / Storefront | Jockey Delivery (https://delivery.jockeyvc.com) |
| Physical Registered Address |
15900 La Cantera Pkwy, Suite 6590, San Antonio, TX 78256 (Commercial registered facility — not a P.O. Box) |
| Customer Support Phone | +1 (210) 899-5366 |
| Official Email | support@jockeyvc.com |
| Google Merchant Center | Verified Account ID: 5846131274 |
How your order is handled
When you place an order, an independent courier goes to the store and buys the item at the shelf price on your behalf.
- Delivery instructions: Add gate codes, unit numbers, or drop-off notes at checkout and they are passed to the courier.
- Checked at the shelf: The courier confirms the item before buying it, so you get what you ordered or nothing at all.
- Full refund if unavailable: If the item is out of stock or cannot be delivered, you are refunded in full. You are never charged for an item we could not buy.